With the news that airports are hellish again, it makes sense to research the one thing that you can control when you travel. The airline.
Whether it’s to do with how much legroom you have, the meals you’re served, the cleanliness of the cabin or the friendliness of the crew, a good airline can make all the difference.
The Skytrax World Airline Awards 2022 took place in London on 23 September (the first time in two years that the awards have taken place, in-person). It is the self-styled ‘Oscars of the aviation industry’, voted for by airline travelers—who placed these airlines at the top of the list:
- Qatar Airways
- Singapore Airlines
- All Nippon Airways (ANA)
- Qantas Airways
- Japan Airlines
- Turk Hava Yollari (Turkish Airlines)
- Air France
- Korean Air
- Swiss International Air Lines
- British Airways
- Etihad Airways
- China Southern
- Hainan Airlines
- Cathay Pacific
- EVA Air
- Virgin Atlantic
This deviates from the recent 2022 awards by AirlineRatings.com for best airlines in that while Qatar Airways again took the top spot, in that list, Air New Zealand came second and Etihad Airways came third. However, both lists are similar in that the same names—Korean Air, Singapore Airlines and Qantas—scored highly on both lists.
Skytrax ran an online survey from September 2021 to August 2022 in English, French, Spanish, Russian, Japanese and Chinese and customers were asked to rate airlines based on cabin class, cleanliness and friendliness.
Best Airlines By Cabin Class
The final results included over 350 airlines and Singapore Airlines won best cabin staff and best long-haul, low-cost airline (for its budget company, Scoot). All Nippon Airways (ANA) won best cabin cleanliness.
Four different airlines won for each cabin class:
- Best first class experience: Singapore Airlines.
- Best business class experience: Qatar Airways.
- Best premium economy class experience: Virgin Atlantic.
- Best economy class experience: Emirates.
What’s clear from the awards is just how much travelers love Asia-Pacific airlines at the moment, particularly the winner Qatar. While Qatar has won this award now for the past seven years, Skytrax’s CEO Edward Plaisted attributed Qatar’s win to its dedication during the pandemic.
In a press release, Plaisted said that “Qatar Airways was the largest airline to have flown consistently throughout the Covid-19 pandemic, with their network never falling below 30 destinations, and that determination has clearly been well recognised by customers.”